Patient Admission

Pre-hospitalization for peace of Mind

During the pre-admission process, our friendly reception staff will:

01.
Comprehensive Account Guidance
Provide you with all the necessary account information.
02.
Explore Our Hospital Services
Tell you more about the services available at the hospital.
03.
Medical Aid Authorization Assistance

Help you obtain an authorisation number from your medical aid, however, we encourage you to ensure that you have all the necessary information from your medical scheme regarding your hospital stay.

03.
Get Acquainted with Our Hospital
Help you familiarise yourself with the hospital.
Required Items

For administrative purposes the following items are required upon admission:

Your identification document or passport
Your medical aid card
Authorisation number

supplied by your medical aid, or the letter of guarantee issued by your insurer

X-rays, if applicable
Special Requests

Catering to all your needs.

We are committed to providing you with the highest healthcare standards in a compassionate and friendly environment. Situated in the heart of Tshwane, our hospital is dedicated to serving our community’s diverse medical and surgical needs. Our team of expert healthcare professionals is driven by a simple yet powerful philosophy: patient-centred care with excellence and a smile.

From routine check-ups to specialised treatments, we strive to ensure that every patient receives personalised care tailored to their unique needs and preferences. Our state-of-the-art facilities and commitment to ongoing improvement enable us to offer a wide range of services designed to promote health, wellness, and recovery.

Meal requests

All hospital meals are provided in accordance with a patient’s health requirements and meals are determined in conjunction with a certified dietician.

We are able to provide special meals e.g. kosher and halaal.

If you would like to request a special meal please do so during your pre-admission or upon admission at the hospital.

Special meals attract a surcharge as these meals are specially ordered from one of our pre-approved local suppliers.

Private room request

For your convenience, our hospital is able to accommodate patients in private rooms. These room types are available on request for an additional fee and are based on availability at the time of admission.

An additional fee for a private room will be for the patient's own account unless pre-authorized by your medical scheme.

Online Pre-Admission

Skip the queue and complete the pre-admission form on your phone or computer

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